Thumbtack pay

To whoever decide to built this option and doesn’t add a refund button, I think you should get fired immediately. Who built an ACH and not add a refund options. What if I take payments before the project and client cancel and now I have to refund the money that was paid to me how would I do that when you do t have a refund button. Now I see why U.S. pro get upset y’all just adding nonsense and having us to stick with it.