Response Time / Front Desk

Is there already an auto-responder tool/app/solution on Thumbtack to help us maintain a fast response time?

I have a good conversion rate even if I don't respond within 1 hour, and I usually respond quickly by combining multiple contact methods: TT Chat, text, and phone calls.

But this is very stressful, to the point of stopping the car to respond, taking my phone to the bathroom, stopping work to respond, not being able to focus in a meeting...

And I'm worried about the response time to maintain my Top Pro Platinum status, AND also about my stress. 😅

So I'm trying to find ways to automate the first response/contact.

Does anyone know how to tell me?

I've already checked if there's an option on Thumbtack called Front Desk, but I've read that it can take up to 2 minutes. And I want something faster/instant.

I'd also like to hear from people who already use Front Desk, I did some research and saw some negative reviews.

Can anyone who uses it tell me more?