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Free Leads Promotion

ChicagoMurals
ChicagoMurals Posts: 4
in Thumbtack Resources

Hi,

The other day I received a push notification and email advertising if I increased my maximum weekly allowance by $XX they'd give up to 6 free leads with the highest increase. I then increased for 6 free leads.

Since then have had two charges for new incoming leads. Is this supposed to be the case?

Thank you!

Comments

  • DustiO
    DustiO Administrator, Moderator Posts: 2,598 admin

    @ChicagoMurals I am not able to help with this one - you will need to reach out to support so they can help you. Let me know if/when this gets resolved. Thanks!

  • jnieri1986
    jnieri1986 Posts: 3

    Hello, did you find the answer to this? The same thing just happened to me.


    thank you

  • DustiO
    DustiO Administrator, Moderator Posts: 2,598 admin

    @jnieri1986 Sorry for the delayed response! When did you increase your budget? You'll need to have your budget increased for 2 weeks (without pausing/hiding) before you receive the free leads. Has it been that long?

  • jnieri1986
    jnieri1986 Posts: 3

    I only paused it when I go to bed, because sometimes they send you leads at 2am in the morning.

  • DustiO
    DustiO Administrator, Moderator Posts: 2,598 admin

    I don't believe you'd be eligible for the free leads if you're pausing - but I would recommend reaching out to support to confirm (sorry, I don't know a ton about this particular promotion).

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