Welcome to our new Community members — August 2025

DustiO · August 5

If you're tagged in this post, you joined the Community in July - and we're so glad you're here!

Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or whatever you want to share. A few important Community highlights:

The Community is not a Thumbtack Support channel - if you have technical/support issues, please contact Thumbtack support here, or you can request a refund here.
Check out the Community Code of Conduct, learn how to navigate the Community, and watch this video to hear from other Thumbtack pros about what "community" means to them. And read about your Thumbtack Pro Advisory Board here.
Lastly, join us for our bi-weekly CommuniTEA networking & mentorship hour — where you can meet other pros and Thumbtack team members.

Here's to building this Community, together. Can't wait to "meet" you all!

DustiO · August 5

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FirstCall · August 11

Hello!
Thanks for adding me to the community. Joined to add to the community and have support. Talking about support. Its very difficult to reach out to customer support. The chat feature tells me it would connect to me to an agent, unfortunately that was hours ago- and the phone number says no one can come to the phone.

Happy to look through the resources to maximize and scale our business.

Have a good day everyone!

DustiO · August 11

@FirstCall you can find all of the support contact info here. There was a team offsite/training last week, so I am guessing the volume is pretty high this morning. Typically, it's not too hard to get through! Anything in particular I can help you with?

Welcome to our new Community members — August 2025

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