Blocking just a time period (not the entire day) on the calendar

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Answers

  • DustiO
    DustiO Administrator, Moderator Posts: 2,562 admin

    @naomizf I’m sorry if my earlier response came across like I wasn’t fully hearing your concern. That wasn’t my intention, and I really appreciate you taking the time to explain the situation more clearly.

    Thanks again for calling this out — as you can see, you’re not the only one asking about this. I’ve shared your most recent feedback directly with our team so they can take a closer look, and I’ll be sure to update this thread as soon as there’s more to share.

  • Danielalai
    Danielalai Posts: 8 ✭

    @DustiO thanks.

    I think we all need to know if there is a chance to go back to how it was before because this new method is affecting all our businesses and your too, since you limited our chances to get leads (so less money for thumbtack).

    I see a lot of us are leaving the website and I don’t see any gain for you.

    New pros are also discouraged about this so if you want to address our concerns to the team, we hope you ll come back with more straight answers because before the clients saw the time we were available….we talked to clients all the time so we know how they book us, what they see etc…

    Thanks and I hope you guys we will fix it.

  • DustiO
    DustiO Administrator, Moderator Posts: 2,562 admin

    I will be sure to share any updates as soon as I have them. Thank you!

  • dmrainey
    dmrainey New member Posts: 1 ✭

    This calendar change is such a bad move. I have had to go in a block of entire days as "unavailable" simply because I have a short 1 or 2 hour session in the morning…leaving the rest of the entire day as unavailable and no leads will be sent, this is simply unacceptable. There are MANY days where I may have a short photo session with a client at 10am and the rest of the day open, available for hire, yet now I am shown as unavailable and no leads will be sent….this is a POOR business model.

    Here is an idea…how about setting up a lead intake form that pairs a clients time request with your pro's calendar availability??? Genius idea right.

    And your say "leave it open" because you can process a refund, that is comical. Anyone who has worked with Thumbtack knows refunds (credits) are slim to none. This is exactly why I have started to transition other competitors programs.

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