Hi from Dripped in Magic! 😊

drippedinmagic · August 21

Hi everyone! We’re Zaray and Christopher Harvey, a husband and wife team running Dripped in Magic, our mobile car detailing business in Central Florida.

My husband got his start detailing cars while working at a Mazda dealership, and we decided to start our own business because we wanted to work together, build something of our own, and bring that experience directly to our customers.

We’re excited to connect with other business owners in the community!

Our question for everyone: What tools do you use to respond to customers as soon as a new lead comes in?

ArvinC · August 24

Hi @drippedinmagic , welcome to the Community, Zaray and Christopher! 👋 Love that you're building Dripped in Magic together, and Christopher's experience at Mazda sounds like a great foundation for the business!

For responding quickly, I'd definitely recommend keeping the Thumbtack app notifications turned on so you know as soon as a new customer reaches out. Having a few Quick Replies ready for common questions can also save time, while still personalizing the message with details from that customer's specific project.

I'd love to hear from other pros on this one too. What tools or systems have helped you stay on top of new leads, especially when you're busy on a job and can't respond right away? 🚗✨

Hi from Dripped in Magic! 😊

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