Hello from Revolutionary Floor Coatings! 👋

RFCFloorSnobs · August 21

Hi everyone! I’m Becky with Revolutionary Floor Coatings (RFC Floors), a family-owned concrete floor coating company in the Dayton, Ohio area.

We started RFC in 2021 after Matt had already spent years in flooring and coatings, and we decided to take that experience and build something of our own. Matt and the guys handle the installs, while I handle estimates, scheduling, customers and marketing.

My question for the community:

What’s the biggest thing you’ve learned about turning Thumbtack leads into actual booked jobs?

ArvinC · August 24

Hi @RFCFloorSnobs , welcome to the Community, Becky! 👋 Love that RFC Floors is a family business and that you and Matt have found your own lanes between the installs and everything that goes into estimates, scheduling, customers, and marketing!

For turning leads into booked jobs, one thing we hear consistently from successful pros is that speed matters, but so does making that first response feel personal. Referencing something specific about the customer's project, asking the right questions, and showing relevant examples of your work can help you stand out beyond just competing on price. For floor coatings especially, I'd imagine those before-and-after photos can do a lot of talking for you!

And with you handling the customer side of the business, I'd love to see what other pros share about the follow-up process that's helped them convert more of those conversations into jobs. 😊

Hello from Revolutionary Floor Coatings! 👋

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