The perfect balance

Avixmovingpros

Hey I'm having a bit of trouble balancing the consequences of having a lower budget and the risk of setting a high budget. Seems like a loose / loose situation. I set it low and never got a lead - I set up high now I'm stuck with another $200 bill and no client. It's so many loop holes leaving me unsuccessful I'm starting to feel like a door dasher on here. I was told TT focuses on ROI but 30-50% of a leads earning leave very little room for profit "return" after a week of leads your bank is drained to be barely replenished by desperately accepting a low budget lead just to feed your self. It's bad im not liking it here but I wanna be just as successful as the big pros like Shaquel

Matt

Hey @Avixmovingpros, I am in the same boat, even though we are in different industries, I feel the return on investment has taken a huge dive for me.

Things are very cyclical here on Thumbtack. I have been on here over a year now, and it seems like there is a slight pattern of no leads to almost too many. I try and adjust my max lead prices to be competitive but to not blow my budget beyond what I know I can afford weekly.

Here are a couple things that works for me to make it actually worth while. Of course, send a message through the app because that is what TT wants you to do to prove you responsiveness, but that rarely results in any reply.

If the time of day is appropriate, I send a text message right after my TT message. If it is a green bubble (if you are on an iphone). I almost immediately call as I never know if the number is a cell or a business phone.

Direct phone calls are the only way I have had success, even when texting, I often don't get a response back so a quick call has resulted in a higher ROI than anything else. There are some months I have spent $800+ on leads that resulted in nothing, an other times one lead of $49 has resulted in a $5k job. I try and do the average ROI vs how the individual month went.

DustiO

Thanks for the wonderful insight, @Matt! @ShaquealThomas anything to add?

ShaquealThomas

Hi @Avixmovingpros I can give you a few tips that work for me when it comes to budgeting I have ups and downs and days with no replies to as @matt stated above I use all 3 methods of contact when receiving the lead depending on time of the day I will call right after a tt message. we just had this conversation in the pros communitea use every option the client knows you have the info. Also when it comes to budgeting I mentioned in a earlier post know your seasons for the summertime I can go lower on my weekly lead budget to around $250-300 and when the fall winter time comes I bump it up knowing these time of the year it gets slower and revise my pricing where it works for me and the customer.