Are Opportunity Leads prominently seen by the customer?

AbigailA

I have sent out about 25 responses to Opportunity Leads and precisely ONE has even seen the message (shown by check mark). No response. Is it not easily seen by the customer that there has been a new message from an outside lead? While in contrast, vast majority of my direct leads are seen and I receive a response back.

DustiO

@AbigailA generally speaking, opportunities have a very low response rate (but you don't pay for those unless the customer responds). These are sent out if a pro hasn't responded to the initial request or maybe there weren't enough pros in that area/category when the customer submitted their request. I still think it's worth it to respond, since you don't pay unless they respond, though!

Unknown

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