Personal Trainer, and I don’t know what it is, but it seems like the last 6-8 leads in the last 2 weeks, either ghost me, change their minds due to price, or decided they can’t afford to train. Of course I’m out $31 ea time! Thumbtack has made it impossible to get refunds, that frankly are wasting my money and time. They see my prices at least 3x prior to my profile, so they know how much my services are. I literally had someone send me a lead, they never opened my response, I then texted to follow up, they had no idea who I even was. So, I have to eat that cost. I feel like the costs have outweighed the benefits. I’ve never had so many problems like I’ve had within the last 6 mos. And to be told over and over again that I don’t qualify for a refund, makes me scream!! I’m very thorough from beginning to end with potential clients. Why send me a lead and never read it?? Why send me a lead, ask me how much I charge, and then tell me you can’t afford it. I’m not making money, I’m wasting money. Now I’m order to be seen in the results, Thumbtack wants me to budget $200 a week!! Seriously?? I’m against many gyms and trainers in my area, so the competition is crazy. I’m always so stressed about clients finding me in the search, since my budget can’t be that high, I have a family. I need to make money to have it. Thanks for reading!
Welcome! Check out our Community Code of Conduct. (review here)