Lead Cost

drmeliakeller
drmeliakeller Posts: 1
in Thumbtack Resources

I'm new to Thumbtack and I've set my Max leads for each service, but I'm getting charged double what my maximum is. I don't understand why. Can anyone help? They say Exact Match. This is extra frustrating because none of the leads have even followed through.

Comments

  • Unknown
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  • SLP
    SLP Posts: 2

    I would be careful, I had this issue too. Now I am facing fake customers, and support refuses to help. These leads keep eating into my budget and refunds are not allowed for them.

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