Photos will not upload

eskay0201

Hello,

I'm having a problem of uploading photos because I always get an error saying that it can not upload. I've uploaded other photos many times before but this time it wont even let me upload one photo. Please help me on this.

Thank you,

Shogo

DustiO

@eskay0201 Are you still having issues uploading photos? I would recommend following the usual troubleshooting protocols and clearing cache/cookies and uninstalling/updating/reinstalling the Thumbtack app. If it still isn't working after that I'd recommend reaching out to Support to see if there might be a bug or something happening, but I haven't heard of anything on my end.

TipTop

I am using Thumbtack's website on my laptop. Having the same issue as original poster…photos will not upload. Cleared cache and cookies. Photos will still not open. They are JPG files. What is the issue? Thanks.

MrTTennessee

I'm having the same issue. Can't add anything, which makes my business look incomplete. Hoping this will be fixed.

DustiO

Hi @TipTop and @MrTTennessee are you still having this issue? If so, I would recommend reaching out to support so they can submit a report for you. You can find all of the info to reach support here!

MrTTennessee

It just started letting me upload photos as of yesterday - thank you!

DustiO

@MrTTennessee oh good, I am so glad to hear that this is working!