Request for Payment missing

I don't see the Request for Payment tab in my messages to the customer. I was able to get part payment as an advance (it is yet to get to my bank though). But when I try to request for balance payment after job is done, I don't see the option. Did not find anything in Pro Resources for such an issue.
Comments
-
@Prarich_2 we already discussed this in a direct message, but I wanted to post the answer here too, in case another pro might have the same question!
You can only request one payment from a customer (so you are not able to do a deposit and then another payment). But this article should be able to answer more thoroughly.
0 -
This content has been removed.
-
@SoCalComputerSvcs_1 did you reach out to support@thumbtack.com and let them know that the customer did not pay you for your services? If not, please do.
0 -
This content has been removed.
Resources
- All Categories
- Pro Mentorship
- 13 Link your Thumbtack account with partner platforms
- 17 On-Demand Webinars
- 220 Network and Collaborate
- 29 Comunidad en Español
- 92 Thumbtack Pro Rewards
- 962 Business Resources
- 186 Inspiration
- 63 Business Resilience
- 273 Thumbtack Resources
- 264 Community News
- Featured Events
Welcome! Check out our Community Code of Conduct. (review here)