Are you winning the Thumbtack leads?
Hey everyone in the thumbtack family
I'm bret Douglas, I've been a top pro for probably a decade or more at thumbtack
This app has completely changed my life and the way that I approach my business
If you are struggling to win leads or to get the app tweaked just the way you need it for you
Reach out we'd love to help you for free. We are a small landscape firm in Central Florida I do a great amount of work for being a small company because I'm constant with my Thumbtack success
Let's hook you up so that you too can be a thumbtack success story
I'm Bret 3865008217
thumbtackiron@gmail.com
Reach out. Let me help you text or email works best
I'm not a fake bot or an employee of thumbtack I'm simply an app user who's had an incredible success over the last decade and I want to help you to do the same thing
Thumbtack works if you work it
Comments
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@Bretdouglas67, we really appreciate you always showing up for the community like this. 🙌
You’ve been one of the pros consistently offering to help others figure things out, and that’s exactly what makes this space great, "PROS HELPING PROS " . Your willingness to share what’s worked for you over the years definitely makes a difference for people who are still trying to find their rhythm on the platform.
Thanks again for always being generous with your time and experience!
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Awww. I am a simple man.but i.truly believe that Thumbtack is the most amazing lead generation product out there
It's 100% of my business
I have had great success and I just wanted to always share the knowledge
Thank you for caring about our legacy pros and our newest pros
We are family
We love the vibe and our tribe
Warm regards Bret
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Hey Bret,
Any insight would be greatly appreciated. I've made several tweaks over the years but the lead quality has been horrible. If I'm doing something wrong and or if I can make the necessary changes to increase the overall efficiency, I'm extremely open and receptive to constructive criticism and guidance.
Looking forward to hearing from you.
Warm regards,
Claude
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@1CorinthianGroup_PI if you can make it, try joining one of our live Zoom sessions - you can chat with other pros and we are there also. We can look at your profile and give you some specific recommendations there too!
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Hi Bret, thanks for the offer I am new to thumbtack and I am struggling to get leads.…I am competitive in my lead pricing.…in a 2 million person market...in vary active catagories, plumbing and handyman.....any help would be great
Andy B
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Perfect. If you can reach out later this afternoon at 3865008217. Let's talk
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Hey Bret! I could really use your help. I have been getting leads and I respond quickly. I think my pricing is good. But I've only had one lead turn into a customer. All the other leads that I reached out to never responded. I'm not sure what I'm doing wrong, and this is costing me money to reach out to leads who never respond. I would love some suggestions. You can email me at kendal@dustbustercleaningpros.com. Thank you for your help!
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Sure. Can you reach out a little later today. Say after 9am. 386 500 8217. Let's figure this out
Warm regards bret
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Yes I can reach out to you today. Thank you for responding and for your help.
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Of course we will put our head around what we can do to make this successful
We just don't say we're going to help we try to do the best we can
I just got out of the hospital from a heart attack so my life has been crazy but I want to try to help you
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I pray you’re on the up-n-up after that ordeal. God is good, you’re here for a reason. Thank you Bret.
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Thank you so much. I do not have much energy but my spirit is strong
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@Bretdouglas67 really appreciate you continuing to show up and support others here .
Wishing you a smooth recovery and hoping you’re feeling stronger each day. 🙏
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Awww. Thank you. At least 5 pros have reached out this week for help. I'm trying to get to them all. We all have a part to help each other succeed
God bless
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That's amazing that you're trying to help so many people. As a fellow business owner, I too have been trying to help others because at the end of the day, I want to see everyone successful.
That's why I created the "What $5,000 buys on Thumbtack thread."
Recently, at a small business conference, I included this chart as part of my presentation. The highlighted columns are the lead sources we pay for. No acknowledgement of how much we pay, just that we pay something, per appointment. "That Guy!" is as you see, the most effective. It's a relationship with a painting company. We pay him $50 per sale, but only when we win the job. The "That Guy Upsell" is when he tells the potential customer our rate is 20% higher than normal and we pay him 8% commission instead. PRE Networking is the least expensive but better than average win rate.. Angi is the most expensive, followed by Thumbtack. Thumbtack is also where we've spent the most money collectively.
The orange line is our average win rate across the board over the last two and a half years. Sample size is 563 customers, Thumbtack and Thumbtack cleaning is actually more than half of the total at 279.
Here's our win-rates by source:
One note: we didn't track how many door hangers we hung, just that when someone calls having received our door hanger, they always buy.
"Native" vs. "Cleaning" is our Home Improvement Service vs. our Cleaning Division.
"Guerrilla" note is using the source in a non-conventional way before interacting with the customer. These are often a large amount of work. Speaking of work I have tried very hard to make Thumbtack work over the year and a half we were active.
I wish you all the best of luck, especially @Bretdouglas67
edit: rephrased for clarity.
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Thank you so much. We are all pros trying to help each other. It's an amazing community that cares about each other. I am winding down my career and even as I approach retirement I still want to do a few jobs and stay involved in the community to help mentor with other pros that are just getting started. That is amazing that you're able to track that type of data I'm just a simple Blue collar person who just knows how to help work the Thumbtack system
Thank you for helping others
Warm regards Bret Douglas
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You gotta know what works and what doesn't. I created a CRM to track all of this and make regular improvements to my CRM to make it work better. Nearly every time I dig into the data, I add another chart or report that allows me to re-evaluate it later with a few simple clicks.
However, if you're diligent, you could do the same with a tool like Google Sheets. That's actually where my earliest data was stored.
Enjoy the ride, my friend.
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God bless. Thank you so much
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