Remove Direct Leads

vroomer64
vroomer64 Posts: 2
in Thumbtack Resources

I'd like to remove the direct leads function and just receive the general leads that you pay ONLY if the prospect replies. The direct leads are not working out.

Answers

  • DustiO
    DustiO Administrator, Moderator Posts: 2,583 admin

    Hi @vroomer64 and thanks for posting! Can I ask what with direct leads is not working out? ie are you getting jobs that aren't a good match, are the lead prices too expensive, etc? If you let me know I can take a look at your settings and see if there is anything I can help with in regard to direct leads.

    Otherwise, you always can just utilize the "opportunities", however you'll need to keep in mind that those are from customers who have already found a pro they liked and reached out to them directly (and either they didn't hire the pro, the pro hasn't responded, etc), so the response rate on those is pretty low.

    Your best best is always to get those direct leads, since those are customers who have picked you specifically. But, if those aren't working for you, I'd love to try and figure out why!

  • vroomer64
    vroomer64 Posts: 2

    Hi,

    Your lead prices are too high, the closing ratio is abysmal, and the prospects are too incommunicative.

    Best,

    Paul

  • structuralguy65
    structuralguy65 Posts: 56

    Actually the response rate for reaching out through opportunities is pretty good, in my experience.

  • DustiO
    DustiO Administrator, Moderator Posts: 2,583 admin

    @structuralguy65 It probably depends on the category :) Overall I think the response rate is pretty low, but so is the risk, since you don't pay unless they respond. So always worth at least trying it!

  • Unknown
    Unknown
    edited January 2025
    This content has been removed.
  • SnCAirMaster26119
    SnCAirMaster26119 New member Posts: 1 ✭

    having a serious issue with the direct leads, I have gotten charged two times already 1 of them was in Carrollton and I live in Virginia Beach. That is a very far drive for a maybe not even an appointment not even a booking is a maybe and then I got another one. when I first signed up all I saw all over the app was don’t pay unless the customer which to I had to contact them for them to be able to contact me for y’all to get the money until I had to dig for almost 2 hours just to find that direct auto pay lead and I would never have approved I known that also my settings were set to area to be around Chesapeake. You know what I mean so both of those jobs did not pay out and I am out $129.

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