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Moved: General Contractors?This discussion has been moved.
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Week 1: Introductions and Initial Reactions to Booking InquiriesWelcome to the Booking Inquiries Feedback Group! Hi everyone, Welcome to the Booking Inquiries Feedback Group! Thank you for taking the time to participate in this research. My name is Sebastian, and I'm a researcher at Thumbta… -
refund denied on booking inquiriesIs anyone having trouble getting refunds for booking queries that were cancelled by customers? I was informed by Thumbtack via email that bookings cancelled by customers would be refunded, but when I request a refund they deny it an…
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A Touch Of Paradise Cleaning ServiceFocus on Time & Peace of Mind Tired of cleaning taking over your weekends? 😩 Imagine coming home to a sparkling clean space without lifting a finger! At A Touch Of Paradise Cleaning Service, we give you back your time and peace…
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Refund disputeHi! I’m a musician and singer, and have been using the thumbtack app for about three months now. I am a guitarist and I had a couple reach out to me several weeks back to play violin for their event. Although, on my website, it onl… -
Harassment by clienthi does anyone know how to handle a client who is harassing and keep placing 1 star reviews with other numbers. he’s upset I won’t work for him.
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hello everyoneI'm a dedicated fitness enthusiast committed to inspiring others on their journey to a healthier lifestyle. With a deep understanding of workout techniques, nutrition, and body transformation, I believe in the power of consiste…
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Wrapping up: Closing ThoughtsThanks for all your valuable feedback! The weeks flew by, and this will be the last prompt for this forum before we close out the group at the beginning of next week. Once you respond to this post along with any weeks you might have…
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Customer Communication ToolsWelcome back and thanks for your patience – since we got off to a delayed start this week please feel free to take until EOD Monday 3/3 to respond to this week’s prompt We know booking inquiries require some changes in the way you c…
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Child YogaI want to know y’all’s thoughts about child yoga. -
Comparing Booking Inquiries with Direct Leads and Instant BookWe're only a couple weeks out from closing out the study. Your feedback has been so insightful and has shaped many product ideas the team is considering in order to make booking inquiries work better for both pros and their cus…
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Ongoing experience with booking inquiries pt. 2Welcome back! Thanks for making it more than halfway through our beta testing program. In our next invite, I'll send out a link to sign up for 30 minute optional 1:1 interviews to check in on your experience in detail. Please f…
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Jack of all tradesSmall tasks around the house that purple want done from cleaning and organizing (inside and out) to rearranging and moving furniture, painting, or assembly and refurbishing furniture are all skills I have acquired in time
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Tell us about your experience with Booking Inquiries!Hi y'all - Thanks again for providing your feedback as part of this group. We'll likely have a few others joining us in the next couple days so stay on the lookout to welcome new folks joining in the intro discussion. Our…
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Welcome to the Booking Inquiries Beta Testing Research Project!Hi everyone! My name is Sebastian, and I'm a UX researcher at Thumbtack. I'm excited to welcome you to the Booking Inquiries Beta Testing Research project! Thank you so much for taking the time to participate in this study…
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$275 budget for week and no work!!!Here to show. $200 budget for the week and have all customers don’t respond even to discounts calls texts. This week I payed thumbtack for me to do work for free. Yet! They seen by budget offered me 10 free leads to move to unlimite…
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NetworkingWhat are some ways you are getting your name out there -
Thumbtack is a scam I’m sure of itI was convinced to try out thumbtack, so I said ok if I was sure if I wasn’t satisfied I would get my money back, but the thumbtack rep later said no I couldn’t get my money back or money paid for leads that never got jobs. To top i…
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Billing & Scheduling Software/PlatformsHi just curious as to which software and/or platforms you use for billing and scheduling of your music lessons. I am about to have a meeting with Opus1. Has anyone ever used that? What else have you tried? -
Outrageous lead feesFYI I was just charged a $79 lead fee via instant booking for a job I made $155 on. Dumbtack Support offered no help.
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Price per leadhas anyone else notice a dramatic increase in price per lead in the last week?
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What should our first topic be?The group will grow and develop as time passes, but our first topic should be equally important as it is interesting! -
SERVICES REPAIRESTAMOS OFRECIENDO SERVICI OS DE REPARACON DE AIRES ACONDICIONADOS
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What's poppingHey good morning group. I'm James (in my AA voice) naw Im just playing. I do wanna say if anyone wants or need help with any projects just ask
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What has changed with Thumbtack for Pros?I'm curious if any other pros on Thumbtack are having the same or very similar experience as I am having. Between 2019 (when I started my retirement business) and sometime mid to late 2023, I got all the business I needed or de…
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Where are the handymen?This is probably the most asked about position that my customers are seeking. Maybe it's a dying trade and everyone is a specialist now? Thoughts? -
Indoor or Outdoor?I run a pressure washing business and I was wondering if this room is was the right fit for exterior cleaning service group?
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Anyone in LA?Los Angeles
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