Thumbtack Community

Discussion List

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  Thumbtack Giveback — Pros who are good at giving back.

  In the spirit of our Thumbtack Giveback event, we wanted to highlight some pros from our Community who are good at giving back — to their local communities and to their fellow Thumbtack pros. @busyb Beth Blacker, a Thumbtack Top Pr…

  DustiO 179 views 4 comments 2 points Most recent by busyb November 2023Inspiration
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  [VIDEO] Thumbtack Success Workshop

  Earlier this week we had the opportunity to meet with 100+ pros from this amazing Community to get some insights, tips & tricks for success on Thumbtack — from our Thumbtack support teams and two of our Thumbtack Pro Advisors, S…

  DustiO 443 views 1 comment 1 point Most recent by Bretdouglas November 2023Thumbtack Resources
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  Message for all the engineers and architects

  I am finding that this mandatory "$0/on-site estimate" thing is confusing the customer. People are expecting a free consultation. I had three just in the first three days this week. "The app said this was supposed …

  structuralguy65 678 views 11 comments 0 points Most recent by structuralguy65 November 2023Thumbtack Resources
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  Not showing up in search results

  Hi this is a Magic of purity on thumbtack, why I’m not showing up in search results???

  Solomiia 196 views 4 comments 0 points Most recent by Solomiia November 2023Thumbtack Resources
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  Unable to Input "Frequently Asked Questions" on Profile Page

  "Frequently Asked Questions" lists beneath it, "You have not answered..." However, there appears to be no means of getting to the edit page for this. Please help! Thanks in advance!

  pr660 87 views 5 comments 0 points Most recent by arslan November 2023Thumbtack Resources
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  Pro Pride Month Features

  As a lesbian in tech and the leader of our ProudTacks ERG (LGBTQIA+ Employee Resource Group), I am super excited for upcoming Pride month. As part of Pride month here at Thumbtack we would love to feature some of our pros who are me…

  DustiO 285 views 11 comments 5 points Most recent by DustiO November 2023Inspiration
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  Welcome to our new Community members! (November 2023)

  If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about …

  DustiO 274 views 4 comments 0 points Most recent by DBess_Sweetsipsbar23 November 2023Community News
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  Profile issues

  I am helping two people and both of them do not understand the English language well yet, so, I developed a page for them, after the Background Check made by themselves, Thumbtack deactivated their page and did not give an answer an…

  marcio_ledger 914 views 3 comments 0 points Most recent by DustiO November 2023Thumbtack Resources
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  Making sure I get my prepaid lead funds back when I deactivate Thumbtack

  I am closing my business, and I need to deactivate Thumbtack. I understand the simple process to deactivate my account. But it doesn't pop up any dialog box saying that my pre-paid balance will be refunded to me, so I am not …

  TopChum 624 views 2 comments 0 points Most recent by TopChum November 2023Business Resources
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  Dealing with a negative review & customer posting many complaints

  I am a Wedding Officiant. I got my first ever in 9 years negative review. OK, I can deal with it. I responded very nicely and apologized for the one thing I felt was a legit complaint. Today she added to her review (also negative) …

  Nancy1005 162 views 1 comment 0 points Most recent by DustiO November 2023Business Resources
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  Annual Thumbtack Giveback Event — Help Thumbtack give back on Giving Tuesday.

  Each year, we come together to celebrate your accomplishments and honor the significant contributions you’ve given to your communities — and we want to help you support the causes you care about. We’re inviting you to join us in a w…

  DustiO 379 views 0 comments 1 point Most recent by DustiO November 2023Inspiration
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  TrustPilot Reviews

  Hello! I see that we have the option to import google reviews. I was wondering if there was an option to import Trustpilot reviews. We have over 150 5 star reviews that I would love to utilize if possible. Thanks!

  cccruver37 275 views 6 comments 0 points Most recent by cccruver37 November 2023Business Resources
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  Help! I’m not getting any leads!!!

  I was doing so well on thumbtack up until last week… now all the sudden I’m getting zero leads and zero views!!! I rely on thumbtack to support my family!! please help

  A_Jenks83 381 views 3 comments 0 points Most recent by A_Jenks83 November 2023Network and Collaborate
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  Dear TT Decision Makers-- Can We Pros Please Give Input on Some of These Changes?

  Three years ago, I was a HUGE advocate for the Thumbtack platform and happily spent at least 1000-1200 per week on it. The numbers made sense and it seemed like a win/win. This month about halfway through the month, I paused it and …

  Meridith_Alexander1 191 views 3 comments 6 points Most recent by Meridith_Alexander1 November 2023Network and Collaborate
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  How do I get a swag?

  Can someone please help me get at least a swag? Thanks

  Bhomeorganizing2023 71 views 1 comment 0 points Most recent by DustiO November 2023Community News
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  Instant Booking (or not?)

  Is anyone else getting a few sporadic direct leads this week? I've been getting no Instant bookings because my calendar is full. but I have gotten some direct leads and am confused. I responded to about 4 of those and none hav…

  PaceCleaning 118 views 1 comment 1 point Most recent by DustiO November 2023Network and Collaborate
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  House call pro

  Anyone else been getting cold calls from house call pro since the instant booking requirement went into affect?

  Average_joe1 72 views 0 comments 0 points Most recent by Average_joe1 November 2023Business Resources
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  Lead cost

  Anyone else feel like the cost of leads have no consistency? I have been getting charged $60 + for a customer who just needs a sprinkler head fixed. These use to cost about $13. There seems to be no rhyme or reason to the way these…

  Average_joe1 184 views 0 comments 3 points Most recent by Average_joe1 November 2023Business Resources
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  Inconsistent Lead Volume

  Sometimes I get leads left and right. Sometimes it’s dry as hell. What is everyone doing to optimize this Thumbtack thing. Any other platforms you recommend for leads?

  Mr_Victor 158 views 3 comments 0 points Most recent by Ash2023 November 2023Business Resources
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  Why are these leads even allowed?

  Currently, there is a lead for "video production" in Shelbyville, IL 62565, but the job poster doesn't actually need video production. They need "AV for an event including mics and projector/screen or TV". …

  STL_Shooter78 96 views 0 comments 1 point Most recent by STL_Shooter78 October 2023Business Resilience