Thumbtack Community

Discussion List

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  Pro advisor board meeting

  I just wanted to say that I was so honored to be a part of our pro advisory board meeting that we had yesterday. This is a new board that was just created about 6 months ago that's helping the Thumbtack team and top pros and pr…

  Bretdouglas 134 views 3 comments 1 point Most recent by Bretdouglas February 2024Community News
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  Is it a bug or new requirement for pro?

  @DustiO When I using mobile app to increase my weekly budget. The mobile app require me increase more than 2x minimum weekly budget. It affect my ability to increase or decrease my weekly budget depend on how busy I am it.

  GundamSLK 138 views 3 comments 0 points Most recent by DustiO February 2024Inspiration
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  Low position on listing

  I used to get so many leads from Thumbtack that I'd have to turn off my visibility from time to time. Now these past couple months I've literally gotten 0 profile views! Support hasn’t been helpful at all. Its pretty nerve…

  HandyLeagueCorp 70 views 4 comments 0 points Most recent by RDCushing February 2024Network and Collaborate
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  Best Gauge Nail Gun for Molding Reattachment

  I have a TV mounting project to do this weekend and the customer is asking for wire concealment.  part of that process will involve removing the bottom floor molding and then reattaching it. What is the best gauge nail gun to reatta…

  dncarpenter2 126 views 2 comments 0 points Most recent by RDCushing February 2024Inspiration
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  Clients who do not respond and pay for it.

  I understand that you are experiencing difficulties with unresponsive leads.In such situations , it is important to maintain professionalism and follow-up with the client through alternative communication channels . Thumbtack not re…

  Patricia899 68 views 0 comments 1 point Most recent by Patricia899 February 2024Inspiration
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  Service "not available" to add on pro, but comes up when I search as a customer

  Help! I'm a new yoga teacher and trying to add my services to my pro account, but nothing comes up yoga related at all when I try to add a new service (so according to Thumbtack, it's "not available as a service"…

  rallycat 92 views 0 comments 0 points Most recent by rallycat February 2024Thumbtack Resources
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  Being Featured

  I am interested in being featured

  TaeishaP 35 views 0 comments 0 points Most recent by TaeishaP February 2024Inspiration
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  A dispute was filed on me.I need help.

  My account has been put on hold. we did a job a few weeks ago. It was to remove carpet and stain steps We did the job everything went great the customer picked his color for stain and then gave us the color for risers The first is…

  Chrissy5555 1K views 7 comments 0 points Most recent by Jesus_Proenza February 2024Tools to help grow & run your business
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  This is what makes a company grow good reviews.

  Patricia899 197 views 1 comment 0 points Most recent by DustiO February 2024Inspiration
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  House cleaning

  I have a house cleaning job and I started using Thumbtack to increase my income and it's been great, I'm happy and satisfied with it.

  Patricia899 114 views 1 comment 1 point Most recent by DustiO February 2024Inspiration
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  Missing Payment

  I did a service for a customer and she paid through thumbtack, but the money never showed up in my account. I've worked with this customer before and had no issue receiving payment through thumbtack in the past. I have been una…

  Jalease 130 views 4 comments 1 point Most recent by Jalease February 2024Inspiration
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  [Resource of the Week] Target the jobs you want.

  Learn how to set your targeting preferences to make sure you are only getting leads for jobs you want to do.  The series consists of three videos:  Set your travel areas — Let Thumbtack know where you want to work  Set your job pref…

  FRichardson 96 views 0 comments 0 points Most recent by FRichardson February 2024Thumbtack Resources
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  We want your feedback!

  Hello Pro Community! We’re always looking to better improve your experience and were hoping you’d take a few minutes to let us know some of your thoughts and experiences with these questions below. Thank you!! What positive experien…

  Josh_McCawley13 300 views 7 comments 1 point Most recent by Josh_McCawley13 February 2024Network and Collaborate
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  Instant booking should be refunded when a customer cancels.

  The 15min rule is a joke! Instant bookings should be refunded back immediately upon a customers cancellation. We are paying for instant booking & high prices for all leads, they should at least be refunded when an instant book …

  Cleanertoppro7 828 views 15 comments 9 points Most recent by Dave February 2024Thumbtack Resources
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  Trying to get in contact with someone over phone

  Is there a way I could get in contact with thumbtack over the phone . Spanish gets me someone but English just hangs up the phone or I get a stubborn text rep . I got charged for a lead that wasn’t on my targeted preferences and it …

  Thermatechhvac 116 views 1 comment 0 points Most recent by DustiO February 2024Thumbtack Resources
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  Photos Not Updating On Profile

  I just tried to add some new photos and edit my featured projects, but the changes aren't updating on my public profile for customers. My old featured project is still on my public profile, but when you click on it it's ju…

  milliesmess 1.6K views 4 comments 0 points Most recent by Mayaman72_ February 2024Community News
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  New Servey for $20 Amazon Gift card

  A trap has been set on that servey why would i tell you about my business revenue to on that servey it makes no sense asking us how much we charge for handyman services. The more details you gave the more of a price rasie they will …

  chilogm1 278 views 0 comments 1 point Most recent by chilogm1 February 2024Business Resources
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  Leads: Repair services should be separate from maintenance services .

  We would like to send in our gratitude to thumbtack we have been with them ever since our beginnings and we have seen the benefits over the years. However it has come to our attention there is a need for adjustments on leads service…

  coolexpress 114 views 2 comments 0 points Most recent by coolexpress February 2024Business Resources
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  Refunds

  I can see lot of people talking about it . Thumbtack should be more real when analyzing refund requests . So many costumers don’t respond, click by mistake and etc . But thumbtack keep charging us without any chance

  NorcalAandC 89 views 1 comment 0 points Most recent by unknown February 2024Thumbtack Resources
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  Top Pro Badge

  Top pro badge is not showing on profile. I have already reached platinum status. Not having the badge is definitely affecting my rank. Can someone help?

  KW_CleaningCo2024 301 views 1 comment 0 points Most recent by DustiO February 2024Thumbtack Pro Rewards