Thumbtack Community
Discussion List
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Support is not answering phone call, text and chat is auto response and no body onlineSo what exactly is happening with support at TT? There is no way to contact anyone, no answers to text, on hold for hours long so you are forced to hang up, and now Chat has been relegated to auto response and just says to go to a d… -
Importing Reviews from Other PlatformsHi- I am a life coach and a new pro on Thumbtack, but I have a number of reviews on other platforms. Is there a way I can have those reviews imported into Thumbtack other than asking my clients to send another review? I don't …
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Issues with refundsI've been using Thumbtack for many years and it was great experience. But recently I feel like something changed and the Thumbtack cares about money only. I've submitted refunds for leads which are clearly fall under refun…
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Payment made through TTI had a potential customer pay through the app. I don't charge for my consultation and can't figure out how to get customer's money back. I've called and the message says they are not open. Tried Text message is…
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Reviews not showing up ?Hello and good afternoon, thank you in advance for any help provided. Yesterday we had accumulated 9 reviews from our current clients, and overnight we received another 10 review overnight. We should have 19 review but the previou…
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Undermount kitchen sink replacement converted to drop inThis was a copper Undermount kitchen sink that they wanted replaced but since the granite did not match up to anything in stock anywhere we had to cut the granite in order to install a drop in Kitchen Sink
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Undermount kitchen sink replacementThis was a copper double Bowl Undermount kitchen sink that they wanted replaced but since the granite didn't match up with anything in stock anywhere we had to cut the granite in order to install a drop in Kitchen Sink
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Thumbtack LeadsWhy is going on with thumbtack this is the fist time in my 2 years with thumbtack leads has been coming in so slow….even the people I urge to join thumbtack has been complaining. What’s going on..?
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Trying to become a future expertHey, I’m hugo and I’m trying to become an future expert being a pro with platinum rewards and I know thumbtack can help me with that, I’ve been in this business for 12 years and I always received good reviews. Hope I become a future…
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Add us to the Feature pleaseWe would love to be featured Affordable Lawn care 703 LLC Thanks
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Major issues with Thumbtack AppI have now spoken to more than a dozen potential Thumbtack clients who say they are totally confused by the Thumbtack process, do not like or understand the app, and never see the responses to their requests. Personally, about 90% o…
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Not getting anymore leads the way I would getSeems Thumbtack Pro has slowed down for me over the past few months. I would get a great number of leads and jobs but now it has dwindled down significantly. I have done everything required by Thumbtack Pro, I have great ratings and…
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Customer not responding to pay the outstanding remaining balanceHello, I hope this message finds you well. I am writing to discuss a challenging situation I am currently facing with a customer. I have completed four projects for this customer, as per our agreement, with a payment structure of 50…
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apostrophe in predefined fieldsWhy can't I use " ' " (apostrophe) is the predetermined text fields
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What is the process that thumbtack uses for OpportunitiesI noticed that on the opportunities page, it indicates that "these customers who have requested other pros", "...you can be their backup." Does this mean that your response is not sent to the customer until the…
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Bad pricingHow is this even possible look at the prices imagine paying that much for leads
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Swag??How do I get my swag!! I have had 2 anniversaries and no swag!! -
How I started on Thumb-stackI was inspired from my own talent, i come from a heavy background of I.T and technology, as well as electrical and security. It was too much skills I had under my belt, and I told myself what there’s no other platform than thumbtac… -
Invest in shoe coversRemember, it’s a highly respected to your customers if they see you wear shoe covers before entering their house
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