Thumbtack Community
Discussion List
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Welcome to our new Community members! (3/1)If you're tagged in this post, you've joined the Community in the last 2 weeks - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about … -
Top pro badgeJust curious, how do you get the top pro badge displayed. Sometimes I have sometimes I don’t. Is it points? As of now I have 5200 points and the badge is not displayed. Thank you for your time. Troy. -
We're looking for pros to feature on our social media!Hi pros! My name is Meckell and I'm a social media manager here at Thumbtack. We're looking for pros to feature on our social media channels and wanted to reach out to our wonderful community to see if anyone is interested… -
JOIN US tomorrow (Thursday 3/16) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open…
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When do the points update?After a job is booked or a customer is replied to when does the points update on the reward tracker?
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Leads strop Coming inWe used to get so many leads from Thumbtack that I'd have to turn off my visibility from time to time. Now these past couple months I've literally gotten 0 profile views! Support hasn’t been helpful at all. Its pretty nerv…
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Can someone please tell me how to turn off getting direct leads?I was able to do this & it worked for a few days, but now all of a sudden I am getting charged for direct leads again & prefer that not to happen.
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Feedback for Customer Request Form - Seeking Help With AddictionAs a Hypnotist, I seek leads/referrals for clients who identify as having an addiction. It seems the Thumbtack user is provided with prompted options that are limited to just working on an addiction. In the comments, they may indic…
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RewardsI received an email to click on something to find out about the rewards, and that page doesn’t exist. I end up here in this thread is old. I’ve been here at Thumbtack six years never received. Anything wasn’t able to make any of the…
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Reviews Standards Needs To Be UpdatedI'm responding to this message as a PROFESSIONAL using Thumbtack. Thumbtack will allow customers to use falsify the truth and even if a customer hasn't worked with us directly; they can leave reviews based on their interac…
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JOIN US tomorrow (Thursday 3/2) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then ope…
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February contest: Love what you do.❤️Happy February to all of our amazing Community members. One of our main goals in the Community is to create connections for you, to help each other grow your businesses, together. There is something magical about bringing togethe…
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Do free trial lessons actually bring new customers to piano studios?Asking all music teachers, does offering free trial lessons actually help in getting new students?
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Direct leads are costing me. Not getting any texts for leads.I am a quick responder on thumbtack. Have used them for 15 years. I am getting 0 leads only ones called direct leads ( charged big bucks). For outside work in Akron to far for me. Lost over $100.00 we no longer receive any texts but…
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Plummeting Contact Rates & Skyrocketing Acquisition CostsI've been on Thumbtack for years now, and with every change the quality of the service declines. I track my leads with meticulous detail, and the numbers don't lie. Is this also happening with you? I'm a personal trai…
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Is it possible to send leads only to customers willing to ship their items to me?Hi, I'm a Thumbtack Pro with a video transfer service that involves digitizing home video tapes from customers . I've started off covering my local area where customers can drop off their tapes in person and that's wo…
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JOIN US tomorrow (Thursday 2/16) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom.…
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Meet Thumbtack’s Premier Support Team.Thumbtack’s Premier Support Team is a group of highly skilled individuals with a passion for assisting pros in order to help them find the most success while using Thumbtack. While responding to calls and emails is the clear front r… -
How to turn off auto payDespite not getting a return text for almost 5 weeks- my question remains thumbtack states we do not pay for leads UNLESS the client initiates contact or responds to our reaching out to them repeatedly TT charges for leads because …
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[MEDIA OPPORTUNITY] Calling all house cleaners!Our team is in the process of creating an article that features some of the best spring cleaning tips to make our customers' lives easier. We would LOVE to feature tips, hacks and advice from our Thumbtack professionals, and we…
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Upcoming Events
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Atlanta Pro Mentorship & Networking Sessions
Looking for advice on how to grow your business with Thumbtack? Whether you're new and figuring out how to get started, or you've been with Thumbtack for years and want to get more from the platform, Atlanta Pro Mentorship is built specifically for you. Learn from Top Pros, ask questions about using Thumbtack, and get…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Tuesday from 3:00-4:00pm MT (2pm PT, 4pm CT, 5pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google Meet. If…
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[CANCELED] CommuniTEA: Live Community networking & mentorship
[CANCELED DUE TO TEAM CONFLICT AT THIS TIME] Join us every other Thursday from 10:00-11:00am MT (9am PT, 11am CT, 12pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros.…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Tuesday from 3:00-4:00pm MT (2pm PT, 4pm CT, 5pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google Meet. If…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Thursday from 10:00-11:00am MT (9am PT, 11am CT, 12pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google…
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