Thumbtack Community

Discussion List

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  Thumbtack Leads

  Why is going on with thumbtack this is the fist time in my 2 years with thumbtack leads has been coming in so slow….even the people I urge to join thumbtack has been complaining. What’s going on..?

  Wil 114 views 1 comment 0 points Most recent by Wil July 2023Thumbtack Resources
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  Trying to become a future expert

  Hey, I’m hugo and I’m trying to become an future expert being a pro with platinum rewards and I know thumbtack can help me with that, I’ve been in this business for 12 years and I always received good reviews. Hope I become a future…

  hugoorellana87 51 views 0 comments 1 point Most recent by hugoorellana87 July 2023Thumbtack Pro Rewards
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  Add us to the Feature please

  We would love to be featured Affordable Lawn care 703 LLC Thanks

  Eric_Williams 33 views 1 comment 1 point Most recent by Eric_Williams July 2023Inspiration
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  Major issues with Thumbtack App

  I have now spoken to more than a dozen potential Thumbtack clients who say they are totally confused by the Thumbtack process, do not like or understand the app, and never see the responses to their requests. Personally, about 90% o…

  That_Tech_Jeff_2023 2.5K views 16 comments 1 point Most recent by DustiO June 2023Thumbtack Resources
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  Not getting anymore leads the way I would get

  Seems Thumbtack Pro has slowed down for me over the past few months. I would get a great number of leads and jobs but now it has dwindled down significantly. I have done everything required by Thumbtack Pro, I have great ratings and…

  famtechmedia 139 views 2 comments 0 points Most recent by unknown June 2023Thumbtack Resources
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  Customer not responding to pay the outstanding remaining balance

  Hello, I hope this message finds you well. I am writing to discuss a challenging situation I am currently facing with a customer. I have completed four projects for this customer, as per our agreement, with a payment structure of 50…

  Mustafa 476 views 1 comment 0 points Most recent by DustiO June 2023Network and Collaborate
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  apostrophe in predefined fields

  Why can't I use " ' " (apostrophe) is the predetermined text fields

  allenrobberson 42 views 0 comments 0 points Most recent by allenrobberson June 2023Thumbtack Resources
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  What is the process that thumbtack uses for Opportunities

  I noticed that on the opportunities page, it indicates that "these customers who have requested other pros", "...you can be their backup." Does this mean that your response is not sent to the customer until the…

  LisaP 744 views 7 comments 0 points Most recent by unknown June 2023Thumbtack Resources
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  Bad pricing

  How is this even possible look at the prices imagine paying that much for leads

  chilogm1 22 views 0 comments 0 points Most recent by chilogm1 June 2023Business Resources
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  Swag??

  How do I get my swag!! I have had 2 anniversaries and no swag!!

  Lisamking1980 60 views 1 comment 0 points Most recent by DustiO June 2023Community News
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  How I started on Thumb-stack

  I was inspired from my own talent, i come from a heavy background of I.T and technology, as well as electrical and security. It was too much skills I had under my belt, and I told myself what there’s no other platform than thumbtac…

  mgafar 101 views 0 comments 2 points Most recent by mgafar June 2023Inspiration
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  Invest in shoe covers

  Remember, it’s a highly respected to your customers if they see you wear shoe covers before entering their house

  mgafar 15 views 0 comments 2 points Most recent by mgafar June 2023Network and Collaborate
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  Thumbtack + GoSite Partnership

  We hear a lot of feedback from pros about how you wish we had more calendar integration possibilities — so we're excited to post about this partnership. Our partnership with GoSite makes managing your leads and your schedule ea…

  DustiO 293 views 2 comments 1 point Most recent by Erich_Von_Fader June 2023Thumbtack Resources
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  Support

  I am looking for support of any kind through this company. What happened to the support and how can this be fixed. If there is a problem that requires a dispute with a member of thumbtacks staff then where do I turn. I have had iss…

  Erich_Von_Fader 347 views 0 comments 2 points Most recent by Erich_Von_Fader June 2023Thumbtack Resources
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  Videography - video quantity and length parameters

  I've voiced concerns about this issue for years, but maybe by posting it here, other video Pros can share their thoughts. There needs to be some sort of way to opt out of getting charged for projects that have unrealistic budge…

  STL_Shooter78 130 views 3 comments 0 points Most recent by Erich_Von_Fader June 2023Thumbtack Pro Rewards
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  I would love to be a featured pro

  I’m very interested in being a featured pro

  Gbacc90x23 32 views 0 comments 0 points Most recent by Gbacc90x23 June 2023Inspiration
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  ducks in a row

  I'm not sure if other industries have this issue, but as a videographer, I see a lot of leads where the client doesn't have their ducks in a row. These tend to be "passion projects" where the person is self-fund…

  STL_Shooter78 55 views 1 comment 1 point Most recent by Erich_Von_Fader June 2023Community News
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  Hi there, where is the pro support?

  I am currently frustrated with this app and support. I have gotten mulitple leads that are not a match and spent hours on the phone waiting for support to get my denied refund. Now, the support is gone but yet the emails and the app…

  Erich_Von_Fader 108 views 0 comments 1 point Most recent by Erich_Von_Fader June 2023Thumbtack Resources
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  Account Deactivated - Need Support

  So basically my husband's business account was deactivated, after messaging on all the social media platforms and emailing, someone finally answered saying that his account was deactivated because it was linked to my account. N…

  MoPierre 683 views 0 comments 0 points Most recent by MoPierre June 2023Thumbtack Resources
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  Introducing Podium.

  We’re excited to introduce our integration with Podium. We’re partnering with them to help pros like you better connect with customers and deliver best-in-class service. Podium offers a suite of messaging tools to get online reviews…

  DustiO 148 views 0 comments 1 point Most recent by DustiO June 2023Thumbtack Resources